21-5-2024: DTACT started a strategic partnership with Axite aiming to jointly develop innovative data solutions. Read More

DTACT is a scaleup software company from the Netherlands with strong roots in the Cyber, Military and Intelligence domains. Our extraordinary team developed an agnostic and open technology platform to seamlessly manage data, systems or infrastructure fusion, discovery, AI automation and actions.

This all- in- one capability combined within a single platform without a need for heavy professional services from DTACT to implement and maintain our solution simply did not exist until today.

Our platform, Raven, is often compared with the search engine invention. Meaning, a search engine for all enterprise or organizational data without having to build a data lake or data warehouse first.

Our purpose is to pioneer a new era of data management

where safety and security are paramount, innovation is the heartbeat, and customer centricity is our guiding principle. We are committed to safeguarding the digital assets entrusted to us with unwavering diligence, employing cutting- edge technology and rigorous protocols to ensure data integrity and confidentiality.

Our mission is to empower organizations with unparalleled data management solutions

At DTACT, we're more than just a group of data engineers; we're architects of insight unleashing the full potential of information to drive innovation, efficiency, and faster decision-making. With precision, integrity, and a relentless pursuit of excellence, we pave the way for a data- driven future.

We go for transformative impact by minimizing barriers

with low code / no-code requirements. Our 'Human- in-the- loop' approach ensures that human expertise complements machine intelligence where needed. Our innovative approach slashes costs, offering traditional data lake creation at half the expense traditionally incurred. With DTACT, the future of data management is not only efficient but also accessible.

Our people, our super humans

Our believe in people has uniquely build our business and team by recognizing neurodiversity as part of our DNA. We proclaim that neurodiversity simply adds more creativity and different (richer) perspectives on problem solving. At least half of our team can be called neurodiverse and we are strong ambassadors to convince the rest of the world and businesses to incorporate these, often times, underestimated super skill sets.

DTACT's Leadership Team

DTACT's leadership team combines military, cyber security, and intelligence expertise, drawing from backgrounds at the Dutch Armed Forces, Palantir, Miro, and multiple successful start-ups. With seasoned veterans from both large corporations and agile scale-ups, they bring diverse perspectives and deep industry knowledge. Together, they drive DTACT's mission of delivering innovative solutions in data management and security.

We are rapidly growing in the data processing and data analytics market and we're always on the hunt for great talent.

Technical Account Manager - 40hr

What You'll Do:

  • Own customer relationships as the primary point of contact for customers - building strong relationships and understanding their business objectives and technical requirements.
  • Organize and run customer requirements scoping meetings to clarify needs and create written proposals / SOWs based on discussions.
  • Manage customer interactions during pilot execution and customer onboarding, ensuring all production activities are followed through in a timely manner and meets or exceeds any customer or SLA expectations.
  • Develop account strategies, proposals, and presentations to expand use cases for existing customers.
  • Communicate customer requirements and perspective to internal stakeholders and support product roadmap development.
  • Develop a deep understanding of our technology, including capabilities, limitations, and implementation requirements.

What You'll Bring:

  • 3-5 years customer-facing experience as a TAM for a data software product.
  • Be customer obsessed. You will need to be empathetic, a good listener and communicator, and a strong relationship builder.
  • Proven capability to address technical concerns and provide solutions in real-time discussions with customers.
  • Excellent understanding of data management: Ingestion, Transformation, Analytics, Modelling, and Governance.
  • Technical background in data engineering, data architecture, or data security, and capacity to learn about the broader language AI space and other emerging industry trends.
  • Strong project management skills
  • Ownership mentality
  • An under-promise, over-deliver mentality.
  • Experience in National or Cyber Security is a plus.
  • A valid government security clearance is a plus.
Apply here

Want to start with our Raven platform?